Customer telecommunications services; authorization and verification for products on telephone bill. (HB204)
Introduced By
Sen. Kenneth Alexander (D-Norfolk)
Progress
✓ |
Introduced |
✓ |
Passed Committee |
✓ |
Passed House |
✓ |
Passed Senate |
✓ |
Signed by Governor |
☐ |
Became Law |
Description
Unauthorized addition of telecommunications services; penalty. Prohibits a telecommunications service provider from adding a telecommunications service, for which a separate charge is made, to a customer account or charging a customer for a telecommunications service resulting from such a change in service made without the telephone customer's authorization. A customer is not liable for an amount charged for any telecommunications service initiated without the customer's authorization. The service provider initiating a change shall obtain verification of customer's authorization before submitting the change, and shall keep a record of the authorization for two years. A service provider is required to notify the customer within three days of any change in service resulting from its receipt of an order from another provider for a change in service. A customer affected by an unauthorized change in service is entitled to collect damages, and a service provider violating this measure is subject to a civil penalty of not more than $1,000 per violation. The State Corporation Commission is directed to adopt regulations providing for the prompt reversal of charges assessed as a result of unauthorized changes in service. Read the Bill »
Outcome
History
Date | Action |
---|---|
01/08/2010 | Prefiled and ordered printed; offered 01/13/10 10100422D |
01/08/2010 | Referred to Committee on Commerce and Labor |
01/15/2010 | Impact statement from SCC (HB204) |
01/19/2010 | Assigned C & L sub: #2 |
02/04/2010 | Subcommittee recommends reporting (7-Y 0-N) |
02/11/2010 | Reported from Commerce and Labor with substitute (21-Y 0-N) (see vote tally) |
02/11/2010 | Committee substitute printed 10104760D-H1 |
02/14/2010 | Read first time |
02/15/2010 | Read second time |
02/15/2010 | Committee substitute agreed to 10104760D-H1 |
02/15/2010 | Engrossed by House - committee substitute HB204H1 |
02/16/2010 | Read third time and passed House (97-Y 0-N 2-A) |
02/16/2010 | VOTE: --- PASSAGE (97-Y 0-N 2-A) (see vote tally) |
02/17/2010 | Constitutional reading dispensed |
02/17/2010 | Referred to Committee on Commerce and Labor |
02/19/2010 | Impact statement from SCC (HB204H1) |
03/01/2010 | Reported from Commerce and Labor (15-Y 0-N) (see vote tally) |
03/03/2010 | Constitutional reading dispensed (40-Y 0-N) (see vote tally) |
03/04/2010 | Read third time |
03/04/2010 | Passed Senate (40-Y 0-N) (see vote tally) |
03/11/2010 | Enrolled |
03/11/2010 | Bill text as passed House and Senate (HB204ER) |
03/11/2010 | Impact statement from SCC (HB204ER) |
03/11/2010 | Signed by Speaker |
03/13/2010 | Signed by President |
04/10/2010 | G Approved by Governor-Chapter 322 (effective 7/1/10) |
04/10/2010 | G Acts of Assembly Chapter text (CHAP0322) |